The terms “GRT”, “us”, “we” and “our” refer to Good Reason Trading Ltd, the owners of this website whose registered office is The Meridian, 4 Copthall House, Station Square, Coventry, CV1 2FL. Our company registration number is 05569490 registered in England. The terms “you” and “your” refer to the user or viewer of this website. Any correspondence must go to our trading address stated at the bottom of this page.
Access to this website is subject to the following terms and conditions.
When you access this site for the first time, we strongly advise that you read our terms and conditions for the use of this website as outlined below. These terms apply to the entire contents of this website and any e-mails between you and us. Use of this website is subject to the terms and conditions published at the time of use. Please note that we may vary the terms and conditions for the use of this website from time to time by posting revised terms and conditions on the site. However such a change will not impact any usage of this website prior to any change.
It's your responsibility to check whether the terms and conditions have been revised. Your use of this website after the date on which we post the revised terms and conditions shall be deemed to constitute your acceptance of the revised terms and conditions and our privacy policy without limitation.
If you do not agree to be bound by these terms and conditions you must stop using this site immediately.
1. Your registered account
If you use this website, you are responsible for maintaining the confidentiality of your account and password, and ensuring no unauthorised access is obtained to this website through your registered account. We advise you not to disclose your password to any other person. You agree to accept entire responsibility and liability for all activities that occur and charges incurred through your registered account whether authorised by you or not.
You should take all necessary steps to ensure that your account password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
If we have reason to believe that there has been or is likely to be a breach of security or misuse of this website we may change your password and notify you accordingly.
If you forget your password, please use the password reminder feature. If you are/have been unable to successfully use this feature then please contact us and if you satisfy our security checks we will issue you with a new password.
Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You may change your password and registration details by accessing and updating much of the information you provided us with in your account area of the website.
We reserve the right to refuse access to the website, terminate your accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
2. Privacy
We may use your personal information as described in our Privacy Policy. You acknowledge that any personal information disclosed by you in public areas of this website is at your own risk and may be used by others.
We may collect information relating to your use of this website. Where it does so, such information will be processed in accordance with the principles of the Data Protection Act 1998 and the Privacy Policy included on this website. In accepting these terms and conditions, you consent to the collection and use of such information by us.
Please review our Privacy Policy, which also governs your visit to this website, to understand our practices.
3. Access to goodreason.co.uk
This website is provided on an "as is" and "as available" basis. We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. We cannot guarantee that this website will be provided fault-free and we do not undertake or warrant that this website will be free from defects.
Also, your access to this website may also be temporarily either or completely suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction and restore this website as soon as reasonably practicable. We will not be liable to you for any loss which you may incur as a result of any such suspension which prohibits you from placing an order.
4. Licence for goodreason.co.uk access
We grant you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent from us. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
Except as expressly permitted by these terms and conditions, this website or any portion of this website
You may not reproduce, redistribute, duplicate, copy, sell, resell, visit, download, republish, transmit, display, adapt, alter, create derivative works from or otherwise extract, exploit or re-utilise any of the contents of this site for any commercial purpose without our express written consent. In particular, you may not cache any of the contents for access by third parties nor mirror any content. You may only download, use, reproduce and print materials appearing on this site for your own personal, non-commercial purposes.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the homepage of this website as long as the link does not portray us or our products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of our logos or other proprietary graphic or trademark as part of the link without our express written consent.
Ending the service
We can suspend or terminate your access to and/or use of this website or any part of this website if:
• We believe that you have provided false information on registration or that you have intentionally failed to notify us of any changes to this information.
• You break any provision of the terms and conditions.
• We believe that your registered account is being used in a manner prohibited in the terms and conditions. If we delay in acting on a breach of these terms and conditions then delay will not be regarded as a waiver of the breach.
You are welcome to download materials contained on this website to a single personal computer and to print hard copy portions of this website, but in each case solely for your own internal, non-commercial, use. You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this Website, by any third party. No part of this Website may be reproduced or transmitted, in any form, for any other purpose.
You will not nor will you allow any other person to:-
• reproduce, publish, transmit, circulate, distribute, copy, alter, add to, delete, remove or tamper with this Website or any part of it; or
• directly or indirectly disrupt or interfere (or attempt to disrupt or interfere) with or alter this Website,
• other than in the course of viewing or using this Website in accordance with these terms of use.
5. Your Conduct
You must not use this website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.
You understand that you, and not goodreason.co.uk, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.
You must not use the website for any of the following:
• for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
• to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"
• to cause annoyance, inconvenience or needless anxiety
You warrant and undertake to us that you will use your best endeavours to ensure that the your Material and your Communications and your use of this website is in compliance with all applicable laws and regulations and in particular that it is not in the opinion of us:
• defamatory, offensive, indecent or of an obscene or menacing character; or
• likely to cause annoyance, inconvenience or anxiety to any person; or
• likely to breach any copyright or confidentiality or privacy or other intellectual property of any person; or
• fraudulent or connected in any way with the committal or possible committal of a criminal offence; or
• material of a racial or sexually discriminatory nature; or
• "spam" mail; or
• material that contains a mail bomb; or
• a Trojan horse; or
• material that contains viruses or worms other disruptive programs or devices; or
• in breach of these terms and conditions of use.
• You are fully responsible for the content of your Communications and you must ensure that your Communications do not cause disturbance or harassment of a recipient or other person. you are not permitted to send e-mails or electronic messages to recipients who have made clear that they do not wish to receive e-mail or electronic messages from you.
6. Reviews, comments, communications and other content
Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." you may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. We reserve the right (but not the obligation) to remove or edit any content.
If you do post content or submit material, and unless we indicate otherwise, you
(a) grant us and our affiliates a non-exclusive, royalty-free and fully sub-licensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
(b) grant us and our affiliates and sub-licensees the right to use the name that you submit in connection with such content, if they choose.
You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to us, including the execution of deeds and documents, at the request of us.
You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to us (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any of our applicable policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify us and our affiliates for all claims brought by a third party against us or our affiliates rising out of or in connection with a breach of any of these warranties.
7. Defamation claims
Because we list hundreds of products for sale on this website and host many hundreds of comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, we operate on a "notice and takedown" basis. If you believe that any content on or advertised for sale on, the website contains a defamatory statement, please notify us immediately by e-mail and telephone or in writing. Once this procedure has been followed, we will make all reasonable endeavours to remove the defamatory content complained about within a reasonable time.
8. Copyright, authors' rights and database rights
All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is our property, our affiliates or their content suppliers and is protected by English and international copyright, authors rights and database right laws. The compilation of all content on this website is our exclusive property and that of our affiliates and is protected by United Kingdom and international copyright and database right laws.
You may not systematically extract and/or re-utilise parts of the contents of the website without our express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without our express written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without our express written consent.
All website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this website are subject to copyright which is either owned by the us or used under licence from third party copyright owners.
9. Intellectual Property Claims & Rights
We and our affiliates respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please contact us by telephone and e-mail or in writing to our trading address stated on the Contact Us page.
Intellectual property rights
All rights, including copyright, in the content of these web pages from time to time are owned or controlled for these purposes by Good Reason Trading Limited
10. Trademarks
We use trademarks text and logos as governed by the EEA Trademarks Directive.
All trade marks, names, and logos are the proprietary marks of us or of our associated companies. Marks identifying third parties are owned or licensed by those third parties or their associated companies. Nothing in these terms and conditions in any way confers on you any licence or right under any trade marks, names or logos.
Conditions relating to the sale of products to you
This section deals with conditions relating to the sale of products by us to you.
11. Our contract
When you place an order to purchase a product from our website, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation E-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.
12. Returns
Please review our Returns Policy, which applies to products purchased from us. In addition to our 14-day return policy, customers in the European Union are entitled to a statutory cooling-off period of seven business days.
13. Pricing and availability
We may list availability information for products sold by us on this website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.
Despite our efforts, a small number of the hundreds of products in our catalogue are mispriced. Rest assured, however, that we verify prices as part of our dispatch procedures. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.
14. Customs
When ordering goods from us for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from our website, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
15. Health & Safety
By purchasing any product from this website, you acknowledge that you have read and understood the manufacturer’s health & safety guidelines where applicable. You must, upon receipt of any product from our website, read carefully any safety warnings and follow clearly any guidelines on how to use the product. If you are in any doubt about the use of the product, the meaning of any warnings, or whether your intended use of the product is safe, we urge you to contact the manufacturer for clarification prior to use. We will not be held responsible for any negligent use or misuse of products purchased from our website. Nothing in these guidelines should be thought to supersede, or to alter, or to take precedence over manufacturers' instructions. If no instructions are issued and you have a query about how to use the product you are purchasing, we request that you consult the manufacturer.
Conditions Relating to Both your Use of this Website and Sales to you
16. Children
We do not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use our website only with the involvement of a parent or guardian.
17. Electronic communications
When you visit this website or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
18. Losses
We will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed. We do not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty or caused by our gross negligence or wilful misconduct.
19. Liability
In performing any obligation under these terms and conditions, our duty is only to exercise reasonable care and skill of a competent on-line website provider.
We shall not be liable for any damages, including without limitation, indirect or consequential damages, howsoever arising out of your use of this site. However, we may be liable to you if you place an order with us in reliance on any incorrect information on this website. We are not responsible for any other site to which this site is linked and do not accept liability for any information or advice given on such sites.
Nothing in these terms and conditions limits our liability for death or personal injury resulting from our negligence.
We are not liable for any failure to perform any of our obligations under these terms and conditions caused by matters beyond our reasonable control.
20. Indemnity (applies only to non-consumer customers)
You shall indemnify and hold us harmless from all losses, liabilities, costs and expenses in connection with any claim by any third party with respect to any alleged or actual infringement of copyright, trademark, website mark or any other proprietary rights or any false or misleading statements or breach of advertising standards resulting from the use of this website by you. This clause shall survive termination of this agreement for any reason whatsoever.
Except as specifically stated on this website, to the fullest extent permitted at law, neither us nor any of our affiliates, directors, employees or other representatives, will be liable (whether under contract, tort, statute or otherwise) for any damages, losses, costs or expenses arising out of or in connection with the use of this website. This is a comprehensive limitation of liability that applies to all damages, losses, costs and expenses of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, legal costs or expenses, loss of data, income or profit, loss of or damage to property and claims of third parties, even if the we have been advised of the possibility of such loss or damages or such loss or damages were reasonably foreseeable, provided that we do not limit our liability for death or personal injury resulting from our negligence, our affiliates, directors, employees or other representatives, nor do we limit our liability for fraudulent misrepresentation.
If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
21. Alteration of this Website or Amendments to the Conditions
We reserve the right to make changes to our website, policies, and these terms and conditions at any time. You will be subject to the policies and terms and conditions in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining conditions.
22. Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
23. Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
24. Governing law and jurisdiction
If for any reason any part of these terms of use is unenforceable, the validity of the remaining terms shall not be affected.
These terms and your use of this website shall be governed by and construed in accordance with English law. By using this website you accept that any dispute under these terms or arising out of use of this website shall be subject to the exclusive jurisdiction of the English courts and by using this website you hereby submit to the jurisdiction of such courts for such purposes and waive any and all objections to jurisdiction or venue in such courts. Those who choose to use or access this website from other jurisdictions do so at their own risk and on their own initiative and are responsible for compliance with local laws; to the extent any local laws are applicable.
Our registered office address:
Good Reason Trading Limited
The Meridian, 4 Copthall House
Station Square
Coventry
CV1 2FL
The above address is for government mail only.
Our trading address a secure storage location in Coventry and will be available to you upon completion of your order or by appointment only.
